Packet service

We ship to most European Union countries and a few others. For all exact destinations please see our list below. When you place your order you will receive a confirmation of your order in your e-mail. After that you can expect your package between 1-10 Business Days for European orders and in about 6-11 Business Days for international orders. It all depends on your location.

Delivery time

If the items are in stock, the following generally applies:

via bPost: ordered before 5 pm, delivered tomorrow
If you order on the weekend, your order will usually be delivered on Tuesday. You can always follow your package via the Track & Trace code that we send to you. We do not ship orders on Belgian holidays. Please note: as soon as we hand over the package to the carrier you will receive a Track & Trace code, this is the sign that the package has left us. After that, delivery is usually the next day, but sometimes delivery can be delayed due to crowds. We have little control over this and we count on your understanding if your package is a little later.

Is your package much later or do you not receive a T&T code? Please contact customerservice@kotsaf.com and we will inform you as soon as possible. We always find a suitable solution!

We ship to the following destinations

Country	Shipping cost per order	Delivery in Business Days
Austria	€ 12,24	7
Australia	€ 17,31	7
Argentina	€ 32,03	5
Belgium	€ 5,97 (Free for orders over €35)	1
Brazil	€ 23,95	5
China	€ 25,13	7
Canada	€ 18,41	5
Czech Rep	€ 14,09	6
Denmark	€ 12,61	3
Estonia	€ 13,08	5
France	€ 7,90 (Free for orders over €35)	2-3
Finland	€ 14,97	5
Germany	€ 6,80 (Free for orders over €35)	2-3
Greece	€ 14,92	3
Hungary	€ 12,79	4
Italy	€ 12,97	3
Ireland, Rep	€ 14,52	6
Japan	€ 24,86	8
Kuwait	€ 32,94	6
Luxembourg	€ 5,96 (Free for orders over €35)	2
Netherlands	€ 6,90 (Free for orders over €35)	2 - 3
Norway	€ 23,73	5
Oman	€ 32,94	6
Poland	€ 13,19	5
Portugal	€ 13,94	4
Peru	€ 32,03	5
Qatar	€ 32,94	5
Russian Federation	€ 27,43	7
Sweden	€ 14,09	6
Switzerland	€ 17,37	5
Spain	€ 14,10	6
Serbia	€ 32,94	3-7
Saudi Arabia	€ 32,94	7
Turkey	€ 16,11	7
Taiwan	€ 25,76	5
Thailand	€ 27,81	6
United Kingdom	€ 12,97	6
United Arab Emirates	€ 28.84	6-10
USA	€ 9,90 (Free for orders over €45)	4-7

Please be aware that custom duties can be incurred. We are not responsible for these duties and for questions about these duties we refer you to your local customs office. They charge the duties, so those duties are not included in our invoices. Especially orders that are shipped to locations outside the European Union can be subjected to this.